Official Documents
Updated: 1 January 2026

Money88 Privacy Policy – Your Data Protection

At money88, we take your privacy seriously. This document clearly explains how we collect, use, store and protect your personal data as a member of our platform.

256-bit SSL Encryption No Data Sales PDPA Compliance

1. Introduction

Welcome to the Privacy Policy money88. We understand that when you register and use our online entertainment platform, you are entrusting us with your personal information. We do not take that trust lightly.

This Privacy Policy explains in detail how money88 collects, processes, stores and protects your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. It applies to all users who access the money88 platform via the website money88.pw or via our mobile app for iOS and Android.

By registering as a money88 member, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of this policy, you are encouraged to discontinue use of the platform and contact us for further enquiries.

Our commitment: money88 will not sell, rent or commercialise your personal data to any third party for marketing purposes without your explicit consent.

2. Personal Data We Collect

Money88 collects your personal data through several methods — either information you provide directly during registration, or data collected automatically as you use the platform.

2.1 Data You Provide Directly

  • Identity information: Full name, identity card or passport number, date of birth and gender.
  • Contact information: Mobile phone number, email address and residential address.
  • Financial information: Bank account number, e-wallet details and other payment information required to process deposits and withdrawals.
  • KYC verification documents: Copies of your identity card, passport, utility bill, or other documents requested for identity verification purposes.
  • Communication information: Any messages, complaints, or feedback you submit to our support team.

2.2 Automatically Collected Data

  • Technical data: IP address, browser type, operating system, screen resolution and device information.
  • Usage data: Pages visited, session duration, games played, bets placed and transaction history.
  • Location data: General geographic location based on IP address for compliance and security purposes.
  • Cookie data: Session cookies, preference cookies and analytics cookies. Further details are explained in Section 6.

We only collect data that is strictly necessary to provide our services. Excessive or irrelevant data collection is not our practice.

2.3 Data Types and Purposes Table

Data Type Primary Purpose Processing Basis
Name & Identity Account verification & KYC Contractual requirement
Phone Number & Email Communication & account security Contractual requirement
Financial Information Deposit & withdrawal processing Contractual requirement
IP Address & Device Security & fraud prevention Legitimate interest
Game History Internal compliance & analytics Legitimate interest
Cookies & Analytics Platform improvements Consent

3. How We Use Your Data

The personal data we collect is used responsibly for the following purposes:

3.1 Account Management and Services

Your information is used to create and manage your money88 account, process deposits and withdrawals securely, verify your identity through the KYC process, and enable access to all features and games available on the platform.

3.2 Security and Fraud Prevention

Money88 uses your technical and usage data to detect and prevent fraudulent activity, money laundering and unauthorised access. This includes monitoring unusual login patterns, multi-location verification and analysis of suspicious transactions.

3.3 Legal Compliance

As an online gambling platform operator, money88 has strict compliance obligations. Your data is used to meet AML (Anti-Money Laundering), KYC, and reporting requirements to the relevant authorities when required by law.

3.4 Platform Improvement and User Experience

Usage and analytics data help us understand how members use the platform, which games are most popular, where technical issues occur, and how we can improve your overall experience at money88.

3.5 Communication and Customer Support

We use your contact information to send important account notifications, security updates, promotions you have agreed to receive, and responses to your customer support enquiries.

Marketing communication preferences: You can opt out of marketing communications at any time by updating your notification settings in your account or by contacting our support team.

4. Data Sharing with Third Parties

Money88 does not sell your personal data to any third party. However, there are limited situations where we need to share your information with the following parties:

  • Payment providers: Banks, FPX providers, TNG eWallet, GrabPay and DuitNow require transaction information necessary to process your deposits and withdrawals.
  • Game providers: Game software providers may receive the minimum game session data required to operate the games.
  • Legal authorities: money88 will disclose data when required by court order, criminal investigation or other legal obligations.
  • Technical service providers: Hosting companies, cloud services, and cybersecurity providers that help us operate the platform — all bound by strict confidentiality agreements.

We will never: Share your data with third-party advertisers, sell member lists to any party, or disclose your information to unrelated companies without your consent.

5. Data Security

Protecting your personal data is the highest technical priority at money88. We implement multiple layers of security to ensure your information remains safe at all times:

5.1 Data Encryption

All data transmitted between your device and money88's servers is protected by 256-bit SSL/TLS encryption. Sensitive data such as financial information and passwords are stored in encrypted format using industry-standard encryption algorithms.

5.2 Access Controls

Only authorised staff with a legitimate business need may access member personal data. All staff access is logged, regularly audited and requires multi-factor authentication.

5.3 Monitoring and Incident Response

Our security monitoring system operates 24 hours a day, 7 days a week to detect any suspicious activity or unauthorised access attempts. In the event of a data breach, we are committed to notifying affected members within the timeframe stipulated by PDPA law.

Regular security audits: money88's security infrastructure undergoes regular penetration testing and independent security audits to ensure the latest protection for member data.

6. Cookies and Tracking Technologies

Money88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session security and verification. These cookies cannot be disabled.
  • Preference Cookies: Stores your language settings, display theme and personal preferences for a more convenient experience.
  • Analytics Cookies: Helps us understand how you use the platform, which pages are visited most and how we can improve our services.
  • Security Cookies: Used to detect and prevent fraudulent activity and protect the integrity of your account.

6.2 Cookie Management

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect platform functionality. Analytics cookies can be disabled without impacting your gaming experience.

7. Your Rights Regarding Personal Data

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data that we hold:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.

2
Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data we hold.

3
Right to Withdraw Consent

You may withdraw consent for certain data processing at any time, subject to legal requirements.

4
Right to Restrict Processing

In certain circumstances, you have the right to request that we restrict how we process your personal data.

5
Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time without providing a reason.

6
Right to Complain

You have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner if you are not satisfied.

To exercise any of the above rights, please contact our support team via Live Chat on the money88 platform. We will process your request within the timeframe required by law.

8. Data Retention Period

Money88 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, subject to applicable legal and regulatory requirements.

  • Active account data: Retained for the duration your account is active and for a reasonable period after account closure.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's financial and AML legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after the business relationship ends, as required by law.
  • Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
  • Analytics data and technical logs: Retained for 12 months before being deleted or anonymised.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so it can no longer be linked to you.

9. Links to Third Parties

The money88 platform may contain links to third-party websites or services such as game providers. This Privacy Policy not applicable to those third-party websites or services.

Money88 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each third-party website you visit separately.

10. Child Protection

Money88 Platform not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If we detect that personal data has been collected from someone under the age of 18, we will immediately take steps to delete that data and close the relevant account.

If you are a parent or guardian and believe your child has registered on our platform, please contact our support team immediately.

11. Amendments to Privacy Policy

Money88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Any material changes will be communicated to you via a prominent notice on the platform or by email.

The "Updated" date at the top of this page will always reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically. Continued use of the money88 platform after any amendment is published constitutes your acceptance of the updated policy.

For significant and material amendments, we will provide at least 14 days before changes take effect, giving you sufficient time to review and consider any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us.

Our Data Protection Team is available to assist you through:

  • Live Chat: Available 24 hours a day, 7 days a week directly on the money88 platform.
  • Email: [email protected] (displayed as contact information only).

We are committed to responding to every privacy enquiry within 3 working days. For formal requests relating to your data rights, we will process them within the timeframe stipulated by the Personal Data Protection Act 2010.

Your Data Security is Our Priority

Money88 invests in cutting-edge security infrastructure to ensure that every piece of information you share with us remains fully protected.

Military-Grade Encryption

All data transmitted through the money88 platform is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.

Secure & Trusted KYC

Our identity verification process follows strict industry standards. Your documents are stored securely and accessed only by authorised personnel.

No Personal Data Sales

Unlike some other platforms, money88 has never and will never sell or rent members' personal data to advertisers or any other third parties.

24/7 Security Monitoring

Our security system monitors for any suspicious activity at all times. Any threats are detected and addressed before they can affect your account.

Malaysia PDPA Compliance

Money88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysia user are protected in accordance with the law.

Privacy Controls in Your Hands

You have full control over your data — access, correct, restrict, or withdraw your consent at any time through your account settings or our support team.

Play with Peace of Mind on a Platform That Protects Your Privacy

Register with money88 today and enjoy a safe, fair online entertainment experience that fully respects your privacy.

Your Data Is Secure PDPA Compliance No Data Sales 24/7 Support
Bahasa Melayu